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Service provider interface study

This is a study to explore the approaches taken by providers of electronic resources to the implementation of federated access management, and its effect on the end user experience.

The study reviews end user scenarios for accessing protected resources and the general problem of "Discovery" inherent when using Federated access, examining current methods and terminology in place that attempt to solve the problem.

End user testing and input from various stakeholders informed a process of examining the pros and cons of each, culminating in a series of recommendations and guidance as to how to improve the Discovery process.

Open publication - Free publishing - More jisc

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