Lorraine Estelle, Chief Executive Officer
Lorraine has been Chief Executive of JISC Collections since 2006. She has overseen our organisation's growth and development and has been heavily involved in all aspects of our national procurement and licensing activities, as well as initiating a range of fruitful projects.
Lorraine is a member of the Knowledge Exchange Licensing Group, which looks at the issues of digital licensing and procurement at multi-national level, and she is an active participant in ICOLC conferences. She is a member of the EDINA Management Board, and the chair of the ETHOS Governance Steering Committee. Prior to joining JISC Collections Lorraine worked in the publishing industry, firstly in trade book publishing and then in children’s educational books and multimedia.
Lorraine still finds time to be co-editor of Insights: the UKSG journal
T: 020 3006 6005
M: 07973 779 303
Carolyn Alderson, Acting Head of Licensing
Carolyn joined JISC Collections in 2010 from Content Complete Ltd where she had been a Content Negotiator since 2004. She has been in the serials information industry since 1988, working previously for Swets and Faxon. Carolyn's responsibilities include leading the Licensing team to deliver value for money agreements for UK members including the negotiation of pricing and licence terms for JISC Collections, NESLi2, SHEDL and IReL consortia, global pharmaceutical companies and NHS libraries. She is a member of the UKSG's Main Committee, and chair of the UKSG's Education Sub-Committee. She holds an MBA from Warwick University.
T: 020 3006 6011 / 01223 460755
M: 07585 967687
Home based - Cambridge
Magaly Bascones, Project Manager - Knowledge Base + (KB+)
Magaly joined JISC Collections in 2012 and has responsibility for publication information associated with the KB+ project.
T: 020 3006 6008
Liam Earney, Project Director, Shared Electronic Resource Management Support Service - Knowledge Base + (KB+)
Liam has worked at JISC Collections since 2003 as Collections Manager, Collections Team Manager and Head of Licensing, in which roles he was involved in the negotiation and licensing of a wide range of e-content agreements on behalf of universities, colleges and museum libraries. Liam has also been involved in a large number of projects associated with copyright and licensing, especially the adoption of machine-readable licences, as well as providing consultancy and advice to the NHS, SLIC and a variety of overseas consortia on the negotiation and procurement of e-content. Most recently Liam has been seconded to lead the Knowledge Base+ project building a shared academic community knowledge base for UK institutions.
T: 020 3006 6002
M: 07585 967684
Scott Gibbens, JISC Collections Service Representative
Scott is a qualified librarian and has worked in University, College and NHS libraries. Working in the NHS Scott was responsible for setting up and managing the first national NHS collection of databases and electronic journals. Prior to joining JISC Collections Scott worked for the library suppliers Coutts and John Smiths, principally promoting their eBook service. Scott now spends much of his time visiting libraries to promote the JISC eCollections service.
T: 07585 967685
Fay Gooding, Helpdesk Manager
Before joining JISC Collections Fay spent 6 years managing the subscriptions and helpdesk for an extreme sports magazine and had a support role in accounts and advertising. Fay joined Content Complete in June 2008 as subscriptions and helpdesk administrator (subsequently Helpdesk Manager) for the JISC Collections Helpdesk, a role which includes the processing and invoicing of new and renewed orders and resolving queries from institutions and publishers.
T: 020 3006 6081
Nicole Graham, Accounts Assistant
T: 020 3006 6013
Catherine John, Licensing Manager
When she joined JISC Collections in 2007, Catherine brought with her several years' experience selling rights and negotiating contracts within academic and literary publishing. Catherine negotiates terms with a wide range of agencies, publishers and other content providers to supply online resources that support learning and research across many disciplines.
T: 020 3006 6009
Victoria Legge, Licensing Manager
Vicky graduated from the University of Glamorgan in 2003 with a BSc in Sports Science. She joined Content Complete in June 2008 following time spent working in customer service and sales for supply management companies and a role in academic sales in the publishing industry. Her responsibilities now include the negotiation of pricing and licensing terms for NESLi2, SHEDL, pharmaceutical companies and NHS regional consortia. She has been involved in several projects and has recruited a number of publishers to the JUSP project.
T: 020 3006 6082
Christina Ley, Data Manager Knowledge Base +
Chrissie is a qualified librarian and has over 10 years of experience working within an academic library. She has specialised in electronic resources and was recently responsible for creating a custom knowledgebase for Bangor University. Chrissie has been seconded to the role of Data Manager as part of the Knowledge Base+ project to build a shared academic community knowledge base for UK institutions.
T: 020 3006 6000
Kate Lister, Helpdesk Manager
Kate graduated from the University of Birmingham in 1991 with a BA Combined Honours Degree in French and German and has since been employed in a variety of roles including spells in retail management, tourism and administrative support.
Kate joined Content Complete (acquired by JISC Collections) in April 2006 and has been Manager of the JISC Collections Subscriptions Service and Help Desk since August 2008.
T: 020 3006 6080
Hugh Look, Banding Manager
Hugh joined JISC Collections in February 2012, initially to manage the eBooks for Skills project and subsequently to re-assess and make recommendations for revision of the JISC Banding structure. Hugh has been a senior manager in digital publishing companies, a consultant in digital media and a writer and editor.
T: 020 3006 6007
Vicky Lopez, Office Manager and PA to Lorraine Estelle
T: 020 3006 6030
Meeting Room Bookings
T: 020 3006 6030
Caroline Mackay, Licensing Manager
Caroline joined JISC Collections (initially Content Complete) as a Content Negotiator in August 2006. She has been in the subscriptions industry since 1990, holding a variety of positions at Blackwell's Information Services and Swets Information Services. Since 2001 she has been actively involved in consortial negotiations, initially as NESLI Co-ordinator and later as part of Swets' Consortia and Multi-Site Services team. Her responsibilites include the negotiation of prices and licence terms for academic consortia and pharmaceutical companies.
T: 020 3006 6084
Caren Milloy, Head of Projects
Caren joined JISC Collections in 2003 and has negotiated a wide range of agreements for digital content and managed several projects including the JISC national e-books observatory. As Head of Projects Caren manages an extensive portfolio of projects that research changes in user behaviours, pilot new business models, create new tools and develop new consortia licensing models. An essential part of this role is to ensure that the projects are delivered in a professional manner and that the recommendations and findings are embedded into the core licensing work of JISC Collections and communicated to the scholarly sector. She is currently managing OAPEN-UK, a research project exploring open access publishing of scholarly monographs.
E: firstname.lastname@example.org @carenmilloy
T: 020 3006 6003
M: 07585 967688
Brian Mitchell, Head of Web Services
Brian has worked for JISC Collections since 2003 as a Marketing Manager and is now project managing the new JISC Collections website. He is a member of the Chartered Institute of Marketing and has a Postgraduate Diploma in Marketing. He has over ten years experience of marketing in the education and publishing sectors.
T: 020 3006 6004
Craig Moran, Operations Manager
With a background in Libraries and Information Management, Craig worked for the last 10 years at Grant Thornton UK LLP managing the information centre and then as contracts and negotiation manager for all UK online publishing and information databases.
Craig joined JISC Collections in 2012. His role involves the implementation of work flow processes for management of licences and the auditing of licences for consistency and adherence to models. He manages contracts for all outsourced suppliers and works on a variety of other projects.
T: 020 3006 6035
Wilma Mossink, Licensing Specialist
Before joining Jisc Collections Wilma worked as the legal advisor of SURF/SURFmarket in the Netherlands. Her expertise is in copyright management in higher education and the legal aspects of making content and information openly available, including open access.
As Licensing Specialist Wilma’s main purpose is to deliver high quality licence agreements for digital content for UK higher and further education and to offer expert advice as and when required on contractual and licensing issue. Her tasks are in the development of JISC Collections’ model licences, licence terms and conditions negotiations with publishers and providers, content procurements and one-off agreements. In addition she ensures that effective workflows are developed and implemented for the management of licences. Finally she provides legal input into projects through the drafting of clauses, licences and contracts. Furthermore, Wilma advises the legal committee of the FOBID, the Dutch Library Forum. In this capacity, she is a member of the Expert Group on Information Law of Eblida, the European organisation for libraries, and a member of the Copyright and Legal matters committee of IFLA (CLM). She also participates in the IFLA section on Serials and Other Continuing Resources which concerns itself with all issues which make serial publications unique in both the print and electronic environments.
Wilma regularly gives presentations nationally and internationally about the position of libraries in the information society, the legal aspects of open access, institutional repositories and the changing relationships of authors, institutions of higher education and publishers because of new technologies. She wrote several articles and book chapters amongst which a report regarding the use of Creative Commons licences for higher education.
T: 020 3006 6010
Richard Savory, Licensing Manager
Richard started his career at the British Library in 1979 and worked for several intermediaries including Swets, Blackwell Information Services, WH Everett and Baker & Taylor Books between 1984 and 2003. More recently he has managed sales to Asia, the Middle East and Europe for the Royal Society of Chemistry and Taylor & Francis; these roles involved the negotiation of license agreements with library consortia in more than 20 countries. Richard joined JISC Collections in 2011 and concentrates mainly on the negotiation of journals agreements.
T: 020 3006 6083
Ade Soremekun, Head of Finance
Ade started working for JISC Collections in January 2011 as Head of Finance, having previously held the post of Head of Management Accounts at the Royal College of Surgeons (Eng). As Head of Finance he has responsibility for ensuring that all of JISC Collections financial affairs are recorded and reported in a timely and structured manner. This includes providing relevant data to users of financial information both within the company, including all JISC Collections member institutions and to external and regulatory users.
T:020 3006 6001
Ben Taplin, Licensing Manager and E-books for FE Project Manager
Ben joined JISC Collections as a Collections Manager in the autumn of 2008. He brings over 10 years' experience of working in university and museum libraries, and is an Associate of the Chartered Institute of Library and Information Professionals. He was Project Manager for the Digital Library Licensing Service, which made online content available to public and museum libraries, and in June 2012 took over the role of E-books for FE Project Manager.
T: 020 3006 6012
Mark Williams, UK Access Management Federation Operator Manager
Mark joined JISC in 2007 following 5 years at Intute and moved to the collections team in 2009. Before that he had over 10 years of teaching experience including further education. As federation operator manager Mark works with publishers and institutions involved with the UK Access Management Federation.
T: 020 3006 6042
M: 07505 130797