- Jisc Collections is part of the Jisc group and in autumn 2014 our individual email addresses changed to reflect this. Just use the email address below, and when we reply we’ll do so from our new email address. All you need to do is save that email address to your contacts list and you’ll be able to keep in touch.
- You can find the email addresses for colleagues who work for Jisc and Janet on their websites.
Lorraine Estelle, Executive director content and discovery and divisional CEO Jisc Collections - Jisc
Lorraine has been Chief Executive of Jisc Collections since 2006. She has overseen the organisation's growth and development and has been heavily involved in all aspects of our national procurement and licensing activities, as well as initiating a range of fruitful projects.
Since May 2013, Lorraine has also taken the leadership role for all Jisc’s digital content and discovery related people, organisations, strategy, services and operations.
Lorraine still finds time to be co-editor of Insights: the UKSG journal
T: 020 3006 6005
M: 07973 779 303
Carolyn Alderson, Licensing Business Development Manager
Carolyn joined Jisc Collections in 2010 from Content Complete Ltd where she had been a Content Negotiator since 2004. She has been in the serials information industry since 1988, working previously for Swets and Faxon. From August 2011 to December 2014 Carolyn was Head of Licensing with responsibilities that included leading the licensing team to deliver value for money agreements for UK members including the negotiation of pricing and license terms for Jisc Collections and SHEDL, as well as consultancy for overseas consortia. She currently manages a number of special licensing and development initiatives such as the NHS and SME Pilots, following the Finch recommendations. Carolyn is a member of the SCOAP3 governing council, was a member of the UKSG's Main Committee, and was chair of the UKSG's Education Sub-Committee from April 2012 to April 2014.
T: 020 3006 6011 / 01223 460755
M: 07585 967687
Home based - Cambridge
Magaly Bascones, Data Manager - Knowledge Base Plus (KB+)
Magaly has over 10 years experience in documentation and information management. Magaly joined Jisc Collections in July 2011. She was Project Manager of the Entitlement Registry Project. Currently, Magaly is Data Manager with the KB+ (Knowledge Base Plus). Previously, she has worked in the Amnesty International (IS) Information Resources Department (UK), CERN and UN-HCR Libraries (Switzerland). She has a Master in Development Studies from IUED – Geneva University and a Masters in Information and Documentation Management from Geneva University. She has published articles on open access, usage statistics, etc.
Magaly is Co-Chair of the NISO KBART Working Group.
T: 020 3006 6008
Liam Earney, Project Director, Shared Electronic Resource Management Support Service - Knowledge Base + (KB+)
Liam has worked at Jisc Collections since 2003 as Collections Manager, Collections Team Manager and Head of Licensing, in which roles he was involved in the negotiation and licensing of a wide range of e-content agreements on behalf of universities, colleges and museum libraries. Liam has also been involved in a large number of projects associated with copyright and licensing, especially the adoption of machine-readable licences, as well as providing consultancy and advice to the NHS, SLIC and a variety of overseas consortia on the negotiation and procurement of e-content. Most recently Liam has been seconded to lead the Knowledge Base+ project building a shared academic community knowledge base for UK institutions.
T: 020 3006 6002
M: 07585 967684
Scott Gibbens, Jisc Collections Service Representative
Scott is a qualified librarian and has worked in University, College and NHS libraries. Working in the NHS Scott was responsible for setting up and managing the first national NHS collection of databases and electronic journals. Prior to joining Jisc Collections Scott worked for the library suppliers Coutts and John Smiths, principally promoting their eBook service. Scott now spends much of his time visiting libraries to promote the Jisc eCollections service.
T: 07585 967685
Fay Gooding, Helpdesk Manager
Before joining Jisc Collections Fay spent 6 years managing the subscriptions and helpdesk for an extreme sports magazine and had a support role in accounts and advertising. Fay joined Content Complete in June 2008 as subscriptions and helpdesk administrator (subsequently Helpdesk Manager) for the Jisc Collections Helpdesk, a role which includes the processing and invoicing of new and renewed orders and resolving queries from institutions and publishers.
T: 020 3006 6081
Nicole Graham, Senior Accounts Assistant
T: 020 3006 6013
Ruth Hansford, Project Manager for Interactive Learning Resources for Skills
Ruth Hansford joined Jisc Collections in March 2014 to work on the Interactive Learning Resources for Skills project. The project aims to increase the availability and profile of interactive and multimedia learning resources for learners in the vocational skills sector and is commissioning new content to be hosted on Jorum, the national online repository for Open Educational Resources.
T: 020 3006 6070
Catherine John, Licensing Manager for FE
Catherine has negotiated terms with a wide range of agencies, publishers and other content providers to supply online resources that support learning and research across many disciplines. From April 2014 Catherine is managing the eBooks for FE project along with other FE licensing initiatives.
T: 020 3006 6009
M: 07468 722 257
Su Su Khine, Finance Assistant
T: 020 3006 6039
Victoria Legge, Licensing Manager
Vicky graduated from the University of Glamorgan in 2003 with a BSc in Sports Science. She joined Content Complete in June 2008 following time spent working in customer service and sales for supply management companies and a role in academic sales in the publishing industry. Her responsibilities at Jisc Collections include the negotiation of pricing and licensing terms for national journals agreements, SHEDL, pharmaceutical companies and NHS regional consortia. She has been involved in several projects, has recruited a number of publishers to the JUSP project and has experience of HE in FE consortia purchasing.
T: 020 3006 6082
M: 07468 722268
Christina Ley, Data Manager Knowledge Base +
Chrissie is a qualified librarian and has over 10 years of experience working within an academic library. She has specialised in electronic resources and was recently responsible for creating a custom knowledgebase for Bangor University. Chrissie has been seconded to the role of Data Manager as part of the Knowledge Base+ project to build a shared academic community knowledge base for UK institutions.
T: 020 3006 6000
Kate Lister, Helpdesk Manager
Kate graduated from the University of Birmingham in 1991 with a BA Combined Honours Degree in French and German and has since been employed in a variety of roles including spells in retail management, tourism and administrative support.
Kate joined Content Complete (acquired by Jisc Collections) in April 2006 and has been Manager of the Jisc Collections Subscriptions Service and Help Desk since August 2008.
T: 020 3006 6080
Vicky Lopez, Administrative Assistant and Personal Assistant to Lorraine Estelle
T: 020 3006 6030
Caroline Mackay, Licensing Manager
Caroline joined Jisc Collections (initially Content Complete) as a Content Negotiator in August 2006. She has been in the subscriptions industry since 1990, holding a variety of positions at Blackwell's Information Services and Swets Information Services. Since 2001 she has been actively involved in consortial negotiations, initially as NESLI Co-ordinator and later as part of Swets' Consortia and Multi-Site Services team. Her responsibilites include the negotiation of prices and licence terms for academic consortia and pharmaceutical companies.
T: 020 3006 6084
Oisan Man, Web Manager
Oisan joined Jisc Collections as Web Manager in April 2014. After graduating from a Masters degree in Computing, she worked in the web field for seven years before joining the organisation. Her role includes working across teams to advise on and implement web projects, as well as developing and maintaining the website.
T: 020 3006 6057
Caren Milloy, Head of Projects
Caren joined Jisc Collections in 2003 and has negotiated a wide range of agreements for digital content and managed several projects including the Jisc national e-books observatory. As Head of Projects Caren manages an extensive portfolio of projects that research changes in user behaviours, pilot new business models, create new tools and develop new consortia licensing models. An essential part of this role is to ensure that the projects are delivered in a professional manner and that the recommendations and findings are embedded into the core licensing work of Jisc Collections and communicated to the scholarly sector. She is currently managing OAPEN-UK, a research project exploring open access publishing of scholarly monographs.
M: 07776 769 578
Brian Mitchell, Head of Web Services
Brian has worked for Jisc Collections since 2003 as a Marketing Manager and is now project managing the new Jisc Collections website. He is a member of the Chartered Institute of Marketing and has a Postgraduate Diploma in Marketing. He has over ten years experience of marketing in the education and publishing sectors.
T: 020 3006 6004
M: 07468 722269
Craig Moran, Operations Manager
With a background in Libraries and Information Management, Craig worked for the last 10 years at Grant Thornton UK LLP managing the information centre and then as contracts and negotiation manager for all UK online publishing and information databases.
Craig joined Jisc Collections in 2012. His role involves the implementation of work flow processes for management of licences and the auditing of licences for consistency and adherence to models. He manages contracts for all outsourced suppliers and works on a variety of other projects.
T: 020 3006 6035
Stuart Parkin, Finance Assistant
T: 020 3006 6028
Ewa Pawliczko, Financial Controller
Ewa controls the finances of the Digital Resource directorate and supports the Chief Financial Officer and the Group Financial Controller in the management of finances for the Jisc group. A CIMA qualified accountant, Ewa has previously worked in various industries ranging from construction to media, and has a broad experience within finance with a focus on budgeting and reporting.
T: 020 3006 6036
Richard Savory, Licensing Manager
Richard started his career at the British Library in 1979 and worked for several intermediaries including Swets, Blackwell Information Services, WH Everett and Baker & Taylor Books between 1984 and 2003. More recently he has managed sales to Asia, the Middle East and Europe for the Royal Society of Chemistry and Taylor & Francis; these roles involved the negotiation of license agreements with library consortia in more than 20 countries. Richard joined Jisc Collections in 2011 and concentrates mainly on the negotiation and management of journals agreements, including SHEDL, WHEEL and IReL, and is also involved in an advisory capacity with the French organisations Couperin and ABES.
T: 020 3006 6083
M: 07468 722270
Ben Taplin, Licensing Specialist
Ben joined Jisc Collections as a Collections Manager in the autumn of 2008. He brings over 10 years' experience of working in university and museum libraries, and is an Associate of the Chartered Institute of Library and Information Professionals. He was Project Manager for the Digital Library Licensing Service, which made online content available to public and museum libraries, and from 2012 to 2014 managed the E-books for FE project. As of early 2014, Ben is responsible for managing all Jisc Collections' publisher licences.
T: 020 3006 6012
M: 07468 722 259
Roger Tritton, Acting Head of Projects
Roger started in an interim role as Head of Projects in February 2014. He manages a wide portfolio of development and research initiatives – supporting the provision and use of digital content in UK research and education. Roger's previous experience includes product management roles in the Science and Technology Books division at Elsevier, at ProQuest Dialog, and at ProQuest. Having started his career in illustrated reference publishing, Roger has worked in digital information for some 20 years.
T: 020 3006 6054
M: 07585 967 688
Mark Williams, UK Federation Manager
Mark joined Jisc in 2007 following 5 years at Intute and moved to the collections team in 2009. Before that he had over 10 years of teaching experience including further education. As the UK Federation Manager Mark works with publishers and institutions involved with the UK Access Management Federation.
T: 020 3006 6042
M: 07505 130797